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  1. Bank Account Data
  2. Bank Account Data Portal
  3. Account Management

How to change the admin of my company

Currently it can be done with the help of our support team via email. 

Invite the new email as a user in your Bank Account Data portal > “Company info” > “Team”. The new user will receive an email invitation to join your team (they will be directed to the "Log in" page, make sure they use the "Sign up" option that's above the email field and next to "Log in"). 

Once that's done, reach out to our support team from the old admin email (for security reasons) and request an admin change with this template:

Please change the admin email

old email:

new email:

 

We will then make the change on our side and get back to you via email with a confirmation.

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GoCardless Ltd, Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom


GoCardless Ltd (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services.





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